 |
 |
 |
|
Examples
Getting results to patients more quickly: the “Yellow Slip” System
The ‘Yellow Slip' system has been in existence for several years in an imaging department. It is a system for communicating information regarding patient management following x-ray examination. It was originally generated by the referring doctor who noted their interpretation of the X-Ray on the slip.
It has now been re-thought and modified. The slips are now generated by the radiographers and include a section for the radiographer to make written comments concerning the appearances observed on the radiographs. Utilising the experience of the radiographer at interpreting images has improved the service to the doctor and ultimately to the patient.
The slip follows the patient pathway through A&E and gives the opportunity for the patient to receive information from the radiographer about their injuries. Patients were not previously given the opportunity to see the yellow slip information. These comments are an aid for the A&E medical staff, but as patients can also read them, they are appropriately worded. The slip provides information concerning the initial diagnosis and patient management after the examination and is an efficient method of recording the patients' pathway.
Letter sharing after chemotherapy
After each treatment, chemotherapy patients in a thoracic department take home a standard letter filled in with details of their treatment and test results so they have the information and can share it with their GP if necessary.
Sharing x-ray results immediately with patients
A trained reporting radiographer with many years of radiographic imaging felt that it was logical for her to tell patients their results but was anxious about their reactions to possible bad news.
She decided to try this with a select group of patients. She asked them if they wanted to know their x-ray results immediately from her or wait and hear from their referring doctor. To her surprise most of the patients wanted to know straight away from her. They were relieved to get an opinion so quickly and they all coped with the results without any undue stress or anxiety. This demonstrated that experienced radiographers could give this type of information to patients as an accepted practice.
See also http://www.patientfriendly.org.uk/pfa2/evidence/examples/infoexample1.htm
Back to: Level one criteria
 |
Top of page |
|
|
|
|
 |